Florida Insurance Licensing Practice Exam 2026 - Free Insurance Licensing Practice Questions and Study Guide

Keeping accurate records on a claim is not prohibited under the Florida Unfair Trade Practices Act. This is because keeping accurate records is considered a best practice and is necessary for proper claims handling. The other options, such as refusing to advise the insured of the reason for denying a claim in writing or denying a claim without a reasonable investigation, are both prohibited under the Act. Additionally, settling a claim based on an altered application is also prohibited as it goes against the principles of fair and honest practices in the insurance industry.